Shipping policy

Shipping Policy

UK Delivery (FREE)
We offer FREE standard delivery on all UK orders.

  • Delivery time: 2–5 working days

  • Courier: Royal Mail or other UK carriers

  • Dispatch time: Orders are usually dispatched within 1 working day (Monday–Friday)

Delivery times are estimates and may be subject to delays beyond our control.

International Delivery
We ship internationally to selected countries.

  • Delivery time: Varies by destination

  • Shipping cost: Calculated at checkout

  • Courier: International postal or courier services

International customers are responsible for customs duties, taxes, and import charges where applicable.

Order Processing
Orders are processed Monday to Friday, excluding UK public holidays.
You will receive a dispatch confirmation once your order has been shipped.

Delivery Issues
Please ensure your delivery address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.

If your order has not arrived within 7 working days (UK) or 14 working days (International), please contact us.

Damaged or Lost Items
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery so we can investigate and resolve the issue.

Contact Us
For shipping enquiries, please contact:
📧 biketribeuk@gmail.com